During the consultation you will speak with a consultant via text message (telegram or whatsapp) who will review your communication habits, discuss your dating experiences, and help identify areas where your current approach may be holding you back.

The goal is to provide initial guidance and suggest practical ways you can improve your communication and confidence.

Yes. Each consultation focuses on your specific situation. Our consultants review your experiences and communication patterns in order to provide guidance tailored to you.

No. The initial consultation is a one-time session. Any additional programs or guidance are optional and can be purchased individually.

Guidance is provided by experienced consultants who specialise in communication coaching, confidence development, and personal growth strategies.

No. TextBack provides coaching and educational guidance focused on communication, confidence, and personal development. Our services are not therapy, medical advice, or licensed psychological counselling.

Consultations typically last around 20–30 minutes, depending on the topics discussed and the level of detail required.

Consultations can be booked and arranged through our website leaving your contact details with us. We will reach out to you and arrange a suitable time to proceed.

It can be helpful to think about the situations or challenges you would like to discuss. Some clients choose to bring examples of conversations or scenarios they would like guidance on.

Some clients choose to continue improving their communication and dating strategies through additional personalised guidance or advanced training modules.

These are optional and only recommended if they are relevant to your situation.

No. The initial consultation is a standalone service. Any additional programs or training modules are optional.

Advanced modules are structured training resources curated by our consultants that focus on specific communication or personal development topics.

These modules are designed for clients who want to continue developing their skills after the consultation.

No. TextBack does not charge recurring subscription fees. All services are one-time purchases.

Because consultations involve scheduled time with a consultant and personalised guidance, refund requests are reviewed on a case-by-case basis once a consultation has taken place.

If you experience any issues with your session, please contact our support team and we will do our best to resolve the matter promptly.

If you are unable to attend your scheduled consultation, please contact support and we will do our best to reschedule your session.

Yes. Conversations with consultants are treated as confidential and are not shared with third parties.

No. We respect client privacy and do not publish private conversations or personal details.